Shipping policy

At Loudmouth Co., all of our hats are made to order to ensure quality and sustainability.

Processing Time

Orders typically ship within 7–9 business days after purchase. This processing time does not include shipping transit time. Please note: processing times may be slightly longer during holidays, sales, or high-volume periods.

Shipping Time

Once your order has shipped, delivery times vary based on your location and the shipping method selected at checkout. Most orders arrive within 3–7 business days after shipment.

Order Tracking

You will receive a confirmation email with tracking information as soon as your order ships.

Incorrect Address

Please ensure your shipping address is correct at checkout. We are not responsible for orders delivered to incorrect addresses provided by the customer.

Lost or Delayed Packages

Once your order has shipped, Loudmouth Co. is not responsible for shipping delays caused by the carrier, weather conditions, or other factors outside of our control.

Returns & Exchanges

Because our items are made to order, all sales are final. We only accept returns or exchanges for items that arrive damaged or defective. If there is an issue with your order, please contact us within 7 days of delivery at gracigibbs@gmail.com

Questions

If you have any questions about your order or shipping, please reach out to us at gracigibbs@gmail.com